ALMA is your central platform for researching, selecting, and configuring our products, instruments, and sets. It helps you quickly identify the right products, compare available options, and build customized solutions tailored to your projects and tender requirements.
We've gathered the most common questions and answers to help you make the most of ALMA. This section provides practical information on the platform's most important features and applications, from managing your user account and finding products to working with Sets, My selection, and the Converter.
If you cannot find the answer you are looking for, our team will be happy to help.
After your registration, your account will usually be activated within 24 hours. Please check your email shortly thereafter for a confirmation message.
Please open ALMA, click the user profile icon in the upper-right corner, and select "View profile." Then choose your preferred language and save your change.
Please send your inquiry to alma.support@klsmartin.com.
We'll be happy to assist you.
Please send your inquiry to alma.support@klsmartin.com.
We'll be happy to assist you.
Please send an email with your request to alma.support@klsmartin.com.
We'll be happy to assist you.
Active products are items currently listed in the KLS Martin portfolio. Inactive products are no longer offered and therefore cannot be ordered. We'd be happy to help you find a suitable alternative whenever possible.
The term "Author" refers to the historical figure associated with a product. This could be the person after whom the product is named, its inventor, or its original developer.
We are constantly working to provide product information of the highest quality and as complete as possible. This includes the ongoing expansion and maintenance of our product image library. As a result, there may be instances where images are not yet available for certain products.
Select the item you want and click to open the product information. For more information, see "View product attributes". For additional information, please refer to the tutorial "Working with products".
Please check your search terms or the item number you entered first. If you still can't find the product, please get in touch with your customer service representative.
Please get in touch with your customer service representative with your inquiry.
Please contact your customer service representative with your inquiry.
Using the full-text search, you can search for product names, terms, or item numbers. The "Author" search field also offers a predefined selection.
In the "Sets" section, you can refine your search by selecting a discipline.
Under "My selection", you'll find a shopping cart-like section where you can temporarily add, manage, and process products and sets.
For more information, please refer to the tutorial "Working with my selections".
There are three possible status indicators:
The number is assigned automatically and sequentially by ALMA. It can be customized or renamed as needed.
The specification report contains tender texts for selected products and sets. The export can be generated for the entire selection or for individual product groups.
An original set is a product group curated and predefined by KLS Martin. It represents an official and maintained instrument configuration for a specific use case within a particular discipline.
For more information, please refer to the tutorial "Working with sets".
Region-specific sets are available for certain regions. These sets consider local requirements or established clinical standards in the respective region.
Yes.
For more information, please refer to the tutorials "Working with sets" and "Working with my sets".
The quick converter is particularly well-suited for processing 20 to 30 third-party part numbers, whether in the context of requests for proposals or when comparing competitors' products with KLS Martin products.
If no match is found, you can alternatively search for a comparable product in the KLS Martin portfolio and manually enter the corresponding part number on a case-by-case basis.
Please check the following possible causes:
Short, practical, and ready to apply. Discover the most important ALMA features in our video tutorials.
ALMA is continuously evolving. Here you will find all release notes, including information on new features, enhancements, optimizations, and bug fixes since ALMA's launch.